PMC Customer Solutions

Due to current COVID-19 restrictions, rest stops and shower stations were eliminated at this year’s Pan Mass Challenge. David White was stumped and wanted to figure out a way to get his exhausted (and sweaty) team a shower before the long ride home. He approached the Rental Department with the challenge and they calmly and confidently replied. “We’ve got this!” After riding 112 miles in the 90-degree heat, David and the team greatly appreciated their problem solving in providing a portable shower system. “That’s what we do right? Solve customers’ problems –  and this past weekend I was the customer!”, said David White, Chairman & Treasurer.

A BIG thank you to Rental Manager, Brian Lussier, and his crew – Service Supervisor, Rich St. George, Lead Technician – Rental, Dave Budge, and Garage Mechanic, Kyle Charbonneau!

The Cyclosaurass team, riding in its 11th year, and which includes David and Tom White, raised $81,693, surpassing last year’s record breaking goal by over $8,000. Well done!

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